FAQs
Product & Company
What is Copa made from?
Copa is crafted from our proprietary copper-infused satin, designed to be ultra-soft, antibacterial, and gentle on your skin.
What skin issues does Copa help with?
Our copper-infused fabric fights acne-causing bacteria, helping with breakouts, clogged pores, irritation, and redness while keeping your skin fresh overnight.
What are ‘acne-causing’ bacteria?
Great question! Our Copper-Ion Technology works to eliminate two primary types of bacteria, Cutibacterium acnes (C. acnes) [1] and Staphylococcus aureus (S. aureus) [2]
Both of these bacteria have been linked to acne vulgaris (common acne), which causes pimples, inflamed skin, clogged pores, red papules and nodes. [3] [4]
[1] https://www.ncbi.nlm.nih.gov/books/NBK83685/
[2] https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3503376/
[3] https://pubmed.ncbi.nlm.nih.gov/23375548/
[4] https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2292600/
Where is it made?
Copa is spun, woven and sewn in China in an ethically certified factory (Oeko-Tex®).
Has Copa’s antibacterial properties been certified?
Yes. The antibacterial properties have successfully passed testing by SGS, the world's leading inspection, verification, testing and certification company.
Can copper be harmful to me or the environment?
No! Copper is a naturally occurring, skin-safe element with antibacterial properties. It’s eco-friendly, non-toxic, and used in medical applications.
Is it ethically made and not tested on animals?
Absolutely. Copa is 100% vegan, cruelty-free, and sustainably produced with no animal testing at any stage.
Is it hypoallergenic?
Yes! Our satin fabric is hypoallergenic, non-irritating, and ideal for sensitive skin.
Is it safe during pregnancy?
Yes! Our copper-infused fabric contains no harsh chemicals and is safe for expecting mothers.
How long does the copper treatment last?
The treatment will be maximally effective (killing 99%+ bacteria) for at least 18 months, after which there will be a gradual decline.
Where is your company based?
We’re proudly based in Brisbane, Australia.
Washing & Care
Do I wash Copa before first use?
Yes, although not entirely necessary (nothing bad will happen if you don’t!). It’s always best practice to give clothes and bedding a wash before use.
How do I wash it?
- Machine delicate wash or hand wash (cold setting)
- Use pH neutral detergent
- Do not bleach, tumble dry or dry clean (no trichloroethylene)
- Iron low heat
Any detergent recommendations?
Use a mild detergent to keep the fabric soft and effective.
We highly recommend joining our Facebook VIP Group, where members have shared their own recommendations!
How often do I wash Copa?
Our antibacterial fabric requires 3x less washing than regular pyjamas. We recommend washing every 7-10 wears.
What skincare/acne products should I avoid?
To maintain the integrity of the pyjamas, we recommend avoiding any products that contain the following ingredients:
- Benzoyl peroxide
- Alpha hydroxy acids
- Chlorine bleach
Shipping
Where do you ship from?
Brisbane, Australia.
How long does shipping take?
Shipping times vary by location. Typically:
Domestic: 3-7 business days
International: 7-14 business days
How much does shipping cost?
Within Australia, it's free over $50!
Do you ship internationally?
Yes! Copa ships worldwide. Shipping fees and times vary by country.
Payments, Returns & Exchanges
What are my payment options?
Visa, Mastercard, Amex, PayPal, Afterpay, Apple Pay, Google Pay.
I'd like a refund. How can I get one?
Simply send an email to hello@trycopa.com and we'll get it sorted within 24 hours.
What's your money-back guarantee?
Try Copa risk-free for 30 nights. If it’s not for you, we’ll refund your order—no questions asked.